FAQ
What is Lakmé Glam Squad? +
Lakmé Glam Squad is a loyalty rewards program that aims to build a community among Lakmé shoppers by treating them with rewards they deserve! Membership is complimentary and allows you to earn points every time you shop on lakmeindia.com, share with your friends, and much more! Every point you earn can be redeemed on your favourite products!
How can I become a member of Lakmé Glam Squad? +
It’s easy! All you need to do is create an account on lakmeindia.com, and you’ll be automatically enrolled!
What is the duration of my membership? +
To check the membership duration please check the 'My Accounts' page on lakmeindia.com
What are Glam Squad Points? +
The redeemable Glam Squad Points in your account are the number of points that you have in your Lakmé Wallet to redeem for rewards. The points decrease each time you redeem a reward. To know your available redeemable points balance, visit the My Account page here.
How do I start earning Glam Squad Points? +
Your Glam Points add up quickly every time you shop, connect and complete activities. Visit the Ways to Earn page here to know more.
How do I redeem my Glam Squad Points for rewards and experiences? +
Add your favourite products in the shopping cart. At the time of checkout redeemable Glam Squad Points will be converted into Lakmé cash and will be added as a discount. You can square off all your points partially or at one go during checkout.
How do I earn Glam Squad Points for my lakme.com online purchases? +
If the email address entered by you during checkout on lakmeindia.com matches your Lakmé Glam Squad account email, your earned points will be posted to your account when your order is completed.
Please allow 48-72 hours for your points to appear.
How soon will the points reflect in my wallet after a purchase? +
Your Glam Squad points will be credited into your Lakmé wallet as soon as your purchase is complete however these can only be used after 5 days.
How many times in a week/month can I earn Glam Squad Points? +
You earn Glam Squad Points every time you shop from lakmeindia.com!
Do my Glam Squad Points expire? +
Your redeemable Glam Points balance will expire if you haven’t made a purchase or completed a qualifying loyalty activity in the last 12 months. This ensures that all our Glam Squad members are still active.
I have made a purchase before joining Lakmé Glam Squad. Can I still earn Glam Squad Points for my previous purchases? +
Unfortunately, Glam Squad Points cannot be added in your wallet for past orders. Membership of the program at the time of placing the order is mandatory.
Can I return a reward that I redeemed? +
The Glam Squad points redeemed at the time of purchasing a product will be added back to your wallet if the same order is returned.
How many times can I redeem my Glam Squad Points for the same reward? +
The Glam Squad Points can only be redeemed once. The used points are deducted from your Lakmé wallet once the order is confirmed
Can I combine my Glam Squad Point rewards with other special offers? +
Redeeming Glam Squad Points for a product can be combined with any other ongoing promotions on the Lakmé Website.
How much discount will I earn per point? +
For every 20 points redeemed you will earn a 1 rupee discount on your future order!
What is the Lakmé Glam Squad Refer A Friend Program? +
Shopping is twice as fun when your friends shop too! With our ‘Refer A Friend” program you can invite your friends to join the Lakmé Glam Squad and start earning Glam Squad Points as they shop too!
Once you refer a friend, you earn a discount of X Glam Squad Points on your next purchase, for every friend who registers and completes their first order with us. Your friends win too – they get a discount of X amount on their first purchase with your referral code.
T&C*
To refer a friend to become a remember of the Lakmé Glam Squad, you must register through a valid email account. The discount coupon code is only applicable when you shop on lakmeindia.com The minimum purchase amount to avail discount is X The referred customer must not cancel the order prior to shipment and the order must not be returned/refunded/ You will receive your referral code within 15 days after the new Lakmé Glam Squad member’s order has been shipped.
How can my friends become a part of the Glam Squad? +
You can refer a friend by following these quick steps:
Go to lakmeindia.com Sign into your account Go to the side menu and click on the “Refer & Earn” option Click on the desired option to share the invite with your friends
How can I redeem my discount? +
Once your friends register on lakmeindia.com and complete their first purchase, you will receive your discount code on your registered email id. This can be applied to avail a discount of X amount on your next purchase of X or above using lakmeindia.com
How can my friends redeem their discounts? +
Once your friends register on lakmeindia.com, they will receive their discount code to their registered mail ID. They can then apply this coupon code to avail a discount of X amount on a purchase of X or above on lakmeindia.com
How can I earn more Glam Points? +
You can earn Glam Squad Points via various methods:
Creating an account: As soon as you create your Lakmé Glam Squad account, Glam Squad Points will be added to your account. Writing reviews, asking and answering questions: If your review/question/answer is approved by our team, your Glam Squad Points will be added to your account. Please allow the team at least 1-2 business days to approve all questions/reviews/answers so that we can guarantee comprehensive and pertinent content on the website. Orders: Your Glam Squad Points will be credited to your account within 48 hours of the order getting delivered. In case you return some item(s), Glam Squad Points earned from respective item(s) will be deducted from the total points earned. Referring a Friend: Your Glam Squad Points will be credited to your account in four working days after the receipt of your friend's online payment and seven working days after the parcel is delivered to your friend in case of cash on delivery. In any case if they cancel their order, Glam Points earned from this order will be deducted from your account.
Ways to Earn
Invite, Earn & Indulge - Signup up to be a part of the Lakmé Glam Squad to earn some exciting rewards
Click Here
Ways to Redeem
While you checkout, use your Glam Points along with your payment option
Click Here
Referrals
Ask your friends to sign up using the shared link to get access to glam points & more
Click Here
Ways to Earn
Invite, Earn & Indulge - Signup up to be a part of the Lakmé Glam Squad to earn some exciting rewards
Click Here
Ways to Redeem
While you checkout, use your Glam Points along with your payment option
Click Here
Referrals
Ask your friends to sign up using the shared link to get access to glam points & more
Click Here